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STORE POLICY

CUSTOMER CARE

At Collins Tahitian Black Pearls, we take pride in offering high-quality products to our customers. We stand behind our products and want you to be completely satisfied with your purchase. That's why we offer a 90-day warranty on all of our products.

RETURN POLICY

If for any reason you are not satisfied with your purchase, you may return the item within 90 days from the date of purchase. Please note that the item must be unused and in its original packaging to be eligible for a return. We do not offer refunds on shipping costs.

 

To initiate a return, please contact our customer service team at [insert contact information here] to obtain a return authorization number. Once you have received your return authorization number, you may return the item to us. Please include your return authorization number with your return package.

Once we have received your returned item, we will inspect it to ensure that it meets our return policy criteria. If the item is eligible for a return, we will issue a refund to your original payment method within 5-7 business days.

Please note that we reserve the right to reject any returns that do not meet our return policy criteria.

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

 

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PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
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